Frequently Asked Questions
-
Sparkle Nail Magic is a premium nail art brand specializing in handcrafted and machine-made nail products. We offer a wide range of products, including press on nail, nail stickers, custom nail art and beauty accessories, to help you express your unique style.
-
1) Applying Press-On Nails:
Clean and Dry: Thoroughly clean and dry your nails.
Select Size: Choose the correct size press-on nail for each finger.
Apply Adhesive: Use adhesive tabs or nail glue.
Attach Nails: Align with the cuticle and press down firmly.
Finish: Trim and file to desired shape.
2) Applying Nail Stickers:
Clean and Dry: Thoroughly clean and dry your nails.
Select Size: Choose the correct size sticker for each nail.
Peel and Place: Peel off the backing and place the sticker on your nail.
Smooth Out: Press down firmly and smooth out any air bubbles.
Trim and File: Trim excess and file the edges.
Enjoy your beautiful nails!
-
Yes, Sparkle Nail Magic products are safe for your nails. Our press-on nails and nail stickers are made from high-quality, non-toxic materials. They are designed to be gentle on your natural nails and easy to remove without causing damage.
-
Sparkle Nail Magic press-on nails can last up to two weeks with proper application and care. Nail stickers typically last up to one week, depending on your daily activities and how well they are applied.
-
Yes, Sparkle Nail Magic products can be used on artificial nails. Our press-on nails and nail stickers adhere well to both natural and artificial nails, providing you with a beautiful and long-lasting manicure.
-
To remove Sparkle Nail Magic press-on nails , use our press on nail remover, then gently lift the press-on nails from the edges. For nail stickers, simply peel them off starting from one corner. If needed, use a little nail polish remover to clean any residue.
-
Yes, Sparkle Nail Magic specializes in custom nail art designs. Whether you have a specific theme or personal design in mind, we can create unique nail art tailored to your preferences.
-
If you have any questions or need assistance, please reach out to us at sparklenailmagic@outlook.com. Our customer support team is here to help you with any inquiries or concerns.
-
You can purchase our products directly from our official website www.sparklenailmagic.com or from authorized retailers. Follow us on social media for the latest updates and exclusive offers.
-
Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary depending on your location. Please check our shipping policy on our website for more details.
Payments & Safety
-
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
-
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
-
The specific transportation time is subject to the actual situation of logistics, and the time cycle varies from country to country. Transit time is expected to be about 10-30 business days.
-
Standard Shipping: $10.00
Standard Shipping on orders over $60: FREE
The above rates apply to shipping within the United States . For other countries, shipping costs will be based on actual shipping fees. please contact us in advance at wdlove68@gmail.com.
Here are the full details of our Shipping Policy.
-
Yes, we offer worldwide shipping.
-
We ship to the USA, Europe, Canada, Australia, and many other countries. If your country is not listed, please contact us in advance at sparklenailmagic@outlook.com.
Returns & Refunds
-
- When the goods have not been shipped, buyers can apply for a full refund.
- Once the goods have been shipped, if buyers request a refund midway, only a partial refund is possible, and buyers are responsible for shipping costs.
- Upon receipt of the goods, buyers can apply for a refund if the goods are not as described, have quality issues, or are damaged.
Please enquire for more information about our Refund policy.
- When the goods have not been shipped, buyers can apply for a full refund.
-
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
-
When an order includes free shipping, only the cost of the return shipping is handled by the customer.